• Analyze the causes of all LSP billing errors and identify opportunities for new edits to enhance billing accuracy.
• Regularly interact with the LSP Invoice Metrics report, ZenDesk Claim, and complete related tasks to monitor and resolve billing discrepancies.
• Review billing errors with the Integration Team (I-Team) and escalate issues to upper leadership as necessary, ensuring all errors are monitored until resolved.
• Complete the daily Tie Out process for all interfaces and generate daily Invoice Comparison reports.
• Collaborate with the Director of Freight and Audit to ensure timely resolution of daily issues and work with the Practice team to resolve any open issues identified in the LSP Invoice Metrics report.
• Identify and report any Non-Billable Transactions submitted by LSPs.
• Continuously monitor and audit processes with the International Team, ensuring completeness, and participate in the second phase of the Claims along Director of Freight and Audit meetings.
• Perform end-of-month reports and generate LSP Payables status reports for each vendor, ensuring all approved payables are reported to the LP Connect Manager for final review.
• Engage in special projects as assigned by management, validate upgrades in production once implemented, and maintain strict confidentiality in accordance with company policy.
• Present a positive, professional appearance and convey a professional demeanor in the performance of assigned duties.
• Represent the corporation positively, making all individuals feel comfortable, and conduct all business in a professional manner while maintaining respect for individuals at all times.
• Comply with departmental and company-wide policies and procedures, maintain awareness of potential safety hazards, and adhere to established safety protocols.
• Perform other job-related duties within the job scope as requested by the Management of LP Connect and LP Network Success, embodying the principles of the corporate Mission Statement and Values at all times.

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite, particularly Excel, and familiar with billing software.
• Bilingual (Spanish & English)
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented with the ability to multitask and meet deadlines in a fast-paced environment.

• In-Office (OneRail HQ)
• Monday through Friday (40 hours a week)
• May require extended hours during peak periods.
• Compliance with company's dress code and professional standards.

About OneRail

OneRail, headquartered in Orlando, FL, is the emerging leader in Final Mile delivery technology. Our OmniPoint SaaS platform uses proprietary algorithms and artificial intelligence to power efficient same-day delivery programs for major companies like Lowe’s, Pepsi, American Tire Distributors, and Advance Auto Parts.

OmniPoint is the cornerstone of OneRail’s integrated final mile delivery solution.

• Capture. Within moments of a purchase that requires same-day delivery, OmniPoint captures a shipper’s “demand signal” from their POS, ERP, or e-commerce system: what was ordered, where it is, where it’s going, and when it needs to be there.
• Optimize. OmniPoint uses these data to specify the optimal vehicle for the order’s size and weight, as well as any extra services required. OmniPoint then calculates all-in shipping costs, and optimizes delivery routing.
• Execute. Customers can direct deliveries to their own fleet, or to OneRail’s nationwide network of 12 million couriers available 24/7/365.
• Support. Deliveries can be supported as they occur by OneRail’s skilled Exceptions Assist team to handle unforeseen delivery issues on the customer’s behalf.
• Follow Up. OmniPoint enables the consumer or receiving business to track their order delivery in real time, and provide feedback through a customer-branded interface.

OneRail has been recognized by Gartner as one of the most innovative solutions in the Final Mile delivery space. We ranked in the top 100 of the Inc. 5000 list of the fastest-growing US private companies in in 2022 and 2023, and received an Inc. Best Workplace award in 2023.

Regular, Full-time Team Member Benefits

• Competitive base compensation
• Health and wellness Insurance with generous company contribution (medical, dental, vision)
• Company-paid life insurance, short-term and long-term disability
• 4% 401K match with immediate vesting of Company match
• Continuing Education Opportunities
• Flexible/Open (Uncapped) Paid Time Off (PTO) Policy
• Generous Company-paid Holidays

Onsite Team Member Job Perks

• Relaxed environment
• Standing desks
• Recreational and Video games
• Large breakroom and lounge
• Stocked kitchen and fridges
• Cappuccino machine
• Onsite restaurant and daily food trucks
• Onsite car detailing
• Onsite dry cleaning
• Ample free parking

To view more details about what is like to work at OneRail, or to view a full list of career opportunities, please visit https://www.onerail.com/careers/